Privacy Policy
Last Updated: August 3, 2026.
Your privacy matters. Whether you're exploring health and wellness coaching, scheduling a Discovery Session, downloading a resource, or becoming a coaching client, I want you to feel confident that your information is handled with care, respect, and integrity.
This Privacy Policy explains how So Thrive Coaching LLC ("So Thrive Coaching," "Coach," "we," "our," or "us") collects, uses, shares, and protects information through this Website. This Privacy Policy applies only to your use of sothrivecoaching.com and related online services. If you become a coaching client, your coaching information is also governed by the Privacy Practices Policy provided as part of your Coaching Services Agreement.
INFORMATION WE COLLECT
Depending on how you interact with the Website, we may collect information you voluntarily provide, information collected automatically through your use of the Website, and information provided by third-party service providers.
Information You Choose to Provide
You may voluntarily provide information when you:
Submit a contact form
Schedule a Discovery Session
Purchase coaching services
Join an email list
Download resources
Complete surveys or questionnaires
Communicate with us by email
This information may include:
Name
Email address
Phone number
General location
Information you voluntarily share about your health or wellness goals
Any other information you choose to provide
Please avoid submitting sensitive personal information through website forms.
Information Collected Automatically
Like many websites, this Website may automatically collect certain technical information, including:
IP address
Browser type
Device type
Operating system
Pages visited
Time spent on the Website
Referral source
General geographic region
Website usage information
This information helps us understand how visitors use the Website so we can improve its content, performance, and user experience.
COOKIES AND SIMILAR TECHNOLOGY
This Website may use cookies and similar technologies to improve functionality and understand how visitors interact with the Website.
Cookies may be used to:
Remember preferences
Improve Website performance
Analyze Website traffic
Enhance user experience
Most web browsers allow you to disable or manage cookies through your browser settings. Please note that disabling cookies may affect certain Website functionality.
HOW WE USE YOUR INFORMATION
Information collected through the Website may be used to:
Respond to inquiries
Schedule Discovery Sessions
Deliver requested resources
Provide coaching services
Process payments
Improve Website performance
Communicate about coaching services, workshops, or updates
Maintain business records
Comply with legal obligations
Protect the security of the Website
We only collect information that is reasonably necessary to provide our services and operate the Website.
EMAIL COMMUNICATIONS
If you choose to subscribe to emails or download resources, you may receive occasional emails related to health and wellness coaching, educational resources, workshops, or business updates. You may unsubscribe at any time by using the unsubscribe link included in our emails.
PAYMENTS
Payments for coaching services may be processed through trusted third-party payment processors such as Stripe. So Thrive Coaching LLC does not store your full credit card information on this Website. Payment information is handled according to the privacy and security practices of the payment processor.
THIRD-PARTY SERVICES
To operate the Website and coaching practice, we may use trusted third-party providers such as:
Squarespace
Google Workspace
Google Meet
Google Scheduling Tools
Stripe
Google Analytics or similar analytics tools
These providers receive only the information reasonably necessary to perform their services and maintain their own privacy and security practices.
This Website may also include links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing personal information.
DATA SECURITY
Protecting your information is important. So Thrive Coaching LLC uses reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
These safeguards may include:
Password-protected devices
Secure cloud-based services
Multi-factor authentication where available
Secure virtual meeting platforms
Limited access to client information
While reasonable efforts are made to protect information, no method of electronic transmission or storage can be guaranteed to be completely secure.
CHILDREN’S PRIVACY
This Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 through this Website. If we learn that information has been submitted by a child under 13, we will take reasonable steps to delete it.
YOUR PRIVACY CHOICES
You may request to:
Access personal information you have provided through the Website
Correct inaccurate information
Request deletion of information where appropriate
Unsubscribe from marketing emails
Ask questions about how your information is used
Some information may need to be retained to comply with legal obligations, business record-keeping requirements, or contractual responsibilities.
To exercise any of these rights, please contact So Thrive Coaching LLC using the contact information below. We may request information reasonably necessary to verify your identity before fulfilling your request.
COACHING CLIENTS
If you become a coaching client, additional information may be collected in connection with your coaching services. Information shared during coaching sessions, coaching notes, assessments, communications, intake forms, and other coaching records is governed by the Privacy Practices Policy incorporated into your Coaching Services Agreement. That policy provides additional information regarding confidentiality, coaching records, permitted disclosures, clien privacy rights, and record retention.
DATA RETENTION
So Thrive Coaching LLC retains client records and personal information for six (6) years following the conclusion of the coaching relationship, unless a longer retention period is required by applicable law. Information is retained only as long as reasonably necessary to provide services, comply with legal obligations, maintain business records, resolve disputes, or enforce agreements.
At the end of the applicable retention period, reasonable steps will be taken to securely delete, destroy, or anonymize personal information in a manner designed to protect client privacy.
WASHINGTON PRIVACY RIGHTS
If you are a Washington resident, you may have certain privacy rights under applicable Washington law, including laws governing the collection and use of consumer health data.
If you have questions about how So Thrive Coaching LLC collects, uses, stores, or discloses your personal information, or if you wish to exercise any rights available to you under applicable Washington law, please contact us using the contact form on this Website and include "Washington Privacy Request" in your message.
For additional information about how we collect, use, and protect your information, please review this Privacy Policy.
CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may have certain privacy rights under applicable California law.
So Thrive Coaching LLC does not sell or share personal information with third parties for their own direct marketing purposes. If you are a California resident and would like more information about our privacy practices or wish to exercise any rights available to you under applicable California law, please contact us using the contact form on this Website and include "California Privacy Request" in your message.
For more information about how we collect, use, and protect personal information, please review this Privacy Policy.\
CHANGES TO THIS PRIVACY POLICY
This Privacy Policy may be updated from time to time as our Website, services, technology, or legal requirements evolve. Any updates will be posted on this page with a revised "Last Updated" date. Continued use of the Website after changes are posted constitutes acceptance of the revised Privacy Policy.
GOVERNING LAW
This Privacy Policy is governed by the laws of the State of Washington. Any questions regarding the interpretation or enforcement of this Privacy Policy will be resolved in accordance with the laws of the State of Washington.
CONTACT
If you have questions about this Privacy Policy or how your information is handled, please contact So Thrive Coaching LLC through the contact form available on this Website.
I am committed to responding to all privacy-related inquiries within 30 days of receipt. Your trust means everything to me, and I will always work to honor it.